KAUFLAND

VERIFIED SUPERIOR EXPERIENCE

76GX43
CERTIFICATION PERIOD 2024/2025

KAUFLAND is a German hypermarket chain, part of the Schwarz Gruppe. It opened its first store in 1984 in Neckarsulm. The chain operates with over 1,400 stores in Germany, the Czech Republic, Slovakia, Poland, Romania, Bulgaria, Croatia and Moldova.

It has been present in Moldova since 2018.

ICERTIAS Customers' Friend

KAUFLAND will continue with its efforts to provide Moldavian customers high-quality products at a fair price, together with great customer service. To confrim that and to maintain a high-quality customer service KAUFLAND has qualified for the Customers' Friend certificate and accolade.

To earn the "Customers' Friend - Because It's You We Care About" medal KAUFLAND in Romania has gone through detailed research and strict verification process based on four major analytical "pillars": 1. Reputation; 2. Communication and Social; 3. User Experience; and 4. Trust.

Thanks to earning high marks, KAUFLAND has legitimately earned the right to bear the medal "Customers' Friend- SUPERIOR EXCELLENCE"

DECLARATION

Only the best companies, products and services on the market are awarded medals by the ICERTIAS Customers' Friend certification program. The Customers' Friend affiliation serves the purpose of providing assistance to consumers seeking out the best in the market and offers an ardently chosen selection of companies, products and services worthy of the consumers' attention and money. To be awarded a medal by the ICERTIAS Customers' Friend program, companies, products and services must provide their customers with a proven premium experience.