Verified Superior Experience


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To over-deliver in service to a customer is by far the most valuable thing to a business

The Customers’ Friend medal is awarded exclusively to companies that build the best relationship with their clients and customers

        According to PwC, 73% of all people point to customer experience as an important factor in their purchasing decisions.  

Forbes, 1 Apr 2018

        The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.        

Richard Branson