Unilever, one of the most important companies in the consumer goods market in Romania, is present on the Romanian market since 1995. Since then, Unilever has invested nearly EUR 125 million, making it one of the most important investors in Romania.
ICERTIAS Customers' Friend 2021/2023
UNILEVER will continue with its efforts to provide Romanian customers high-quality products at a fair price, together with great customer service. To confirm that and to maintain a high-quality customer service UNILEVER has qualified for the Customers’ Friend certificate and accolade.
To earn the "Customers' Friend - Because It’s You We Care About” medal UNILEVER in Romania has gone through detailed research and strict verification process based on four major analytical “pillars”: 1. Reputation; 2. Communication and Social; 3. User Experience; and 4. Trust.
Thanks to earning high marks, UNILEVER has legitimately earned the right to bear the medal “Customers’ Friend - Because It’s You We Care About” and status „Customers' Friend - Superior Excellence”.