Samsung keeps up with its users who are in search of new innovations to make their everyday lives easier. That is why their Customer Service is at a high level. Samsung believes post-sale support is just as important as the quality of their products.
In Customer Service Premium center in Zagreb, Samsung user can fix his phone, tablet and other devices in just an hour. More than that, they can experience new products Samsung launches. Smart TV users in case of a problem have Smart support which includes a response within 24 hours - the arrival and support of Samsung's field technician at users address, as well as the replacement device in case the TV receiver cannot be repaired within one day.
It is more than clear that Samsung lets its customers guide the business. They have optimized the experience for their customers and adapted to their needs and busy lifestyle – today, speed is essential.