METRO was founded in Germany in 1964. Within over 50 years of its operation, METRO was first opened in Slovakia in 1998 and since then has established 6 of its branches in Slovakia.
Since it arrived in Slovakia, METRO has undergone a dynamic development, which to this day is accompanied by an annual increase in the number of operating stores.
The success of METRO is primarily due to the employees who make METRO a unique wholesaler and bring their customers an exceptional shopping experience.
ICERTIAS Customer's friend
METRO Slovakia has reaffirmed its prestigious Customers' Friend certificate for an additional two years. This international certification program is open only to organizations that stand out for exemplary customer service.
Companies must have a proven record of exceptional customer service to receive the ICERTIAS Customers' Friend certificate. All nominees must undergo a strict evaluation and verification process based on four analytical pillars: Reputation, Communication and Social, User Experience, and Trust.
Having received high marks for all four pillars, METRO has earned the right to continue promoting its "Customers' Friend – SUPERIOR EXCELLENCE status.