ICERTIAS Customers' Friend
MATIS will continue with its efforts to provide Serbian customers high-quality products at a fair price, together with great customer service. To confirm that and to maintain a high-quality customer service MATIS has qualified for the Customers’ Friend certificate and accolade.
To earn the "Customers' Friend - Because It’s You We Care About” medal MATIS in Serbia has gone through detailed research and strict verification process based on four major analytical “pillars”: 1. Reputation; 2. Communication and Social; 3. User Experience; and 4. Trust.
Thanks to earning high marks, MATIS has legitimately earned the right to bear the medal “Customers’ Friend - Because It’s You We Care About” and status „Customers' Friend - Dedicated to Excellence”.