Dunav is a leader on the domestic insurance market and the only domestic company registered with all kinds of insurance. With 29 major offices and 600 points of sale, the company has a strong business network that continues to improve the business and development of the IT system closer to the standards of large European insurance companies. 

Their vision is continuous building of recognition on the insurance market to achieve the primary objective, and that is a satisfied customer. 

The company Dunav has confirmed responsible business as well as boundless support for the social community by helping the health system with valuable donations, as well as numerous support projects for young children. 


ICERTIAS Customers' Friend  

Dunav will continue with its efforts to provide Serbian customers high-quality products at a fair price, together with great customer service. To confirm that and to maintain a high-quality customer service Dunav has qualified for the Customers' Friend certificate and accolade. 

To earn the "Customers' Friend - Because It's You We Care About" medal Dunav in Serbia has gone through detailed research and strict verification process based on four major analytical "pillars": 1. Reputation; 2. Communication and Social; 3. User Experience; and 4. Trust. 

Thanks to earning high marks, Dunav has legitimately earned the right to bear the medal "Customers' Friend".