CATENA

VERIFIED SUPERIOR EXPERIENCE

56WN53
3.11.2021.

CATENA is the largest pharmacy chain in Romania owned by the Fildas Group. The CATENA brand was created in 1999.

 

Since 2012, CATENA has managed to become the largest and most respected network of pharmacies in Romania.

As a leader in the retail of pharmaceutical products with over 720 open units nationwide.

 

CATENA has won several awards and recognitions for excellence in recent years, among which we mention Qudal - a chain of pharmacies no. 1 in terms of product and service quality in Romania, award for excellence in customer relations.

 

ICERTIAS Customers' Friend

 

CATENA  will continue with its efforts to provide Romanian customers high-quality products at a fair price, together with great customer service. To confrim that and to maintain a high-quality customer service CATENA has qualified for the Customers' Friend certificate and accolade.

 

To earn the "Customers' Friend - Because It's You We Care About" medal CATENA in Romania has gone through detailed research and strict verification process based on four major analytical "pillars": 1. Reputation; 2. Communication and Social; 3. User Experience; and 4. Trust.

 

Thanks to earning high marks, CATENA has legitimately earned the right to bear the medal Customers' Friend.