Atrium Optima is the largest shopping center in Košice , but also in the whole of Eastern Slovakia . It is located in the South district and was built in 2001-2002 , its opening took place on May 29 , 2002.
The success of Atrium Optima is primarily due to the employees who make Atrium Optima a unique shopping center and bring their customers an exceptional shopping experience.
ICERTIAS Customer's friend
Atrium Optima Slovakia has affirmed its prestigious Customers' Friend certificate. This international certification program is open only to organizations that stand out for exemplary customer service.
Companies must have a proven record of exceptional customer service to receive the ICERTIAS Customers' Friend certificate. All nominees must undergo a strict evaluation and verification process based on four analytical pillars: Reputation, Communication and Social, User Experience, and Trust.
Having received high marks for all four pillars, Atrium Optima has earned the right to continue promoting its "Customers' Friend – DEDICATED TO EXCELLENCE status.