Allianz has been present in Croatia since 1999 when the German Allianz collaborates with Zagrebačka bank took over the then Adriatic insurance. 

In the years that followed, Allianz recorded a steady growth of the business from year to year. Growing rates from year to year were significantly, even twice as high as the rest of the market. Today, Allianz holds over 13% of the market share and occupies the second position among Croatian insurers.


ICERTIAS Customers' Friend


Allianz will continue with its efforts to provide Croatian customers high-quality products at a fair price, together with great customer service. To confirm that and to maintain a high-quality customer service Allianz has qualified for the Customers’ Friend certificate and accolade.


To earn the "Customers' Friend - Because It’s You We Care About” medal Allianz in Croatia has gone through detailed research and strict verification process based on four major analytical “pillars”: 1. Reputation; 2. Communication and Social; 3. User Experience; and 4. Trust.


Thanks to earning high marks, Allianz has legitimately earned the right to bear the medal “Customers’ Friend - Because It’s You We Care About” and status „Customers' Friend - Dedicated to Excellence”.